Rob has spent the better part of three decades helping organizations translate packaged software into workable processes and operational change that meet business objectives. His experience includes more than 100 ERP, CRM, and field-service implementation initiatives involving NetSuite, Salesforce, Oracle, and Lawson. Early in his career, he developed and designed warehouse-automation systems and played pivotal roles in technical customizations.
His work spans manufacturing, distribution, supply chain, field service, professional services, medical devices, financial services, and government. He has primarily led teams through the full implementation lifecycle—from solutioning and services estimation to requirements and solution design, configuration, customization, data migration, testing, cutover, readiness, and value realization.
He built that perspective working for system integrators including IBM, Answerthink, Bryant Park, and Paradigm Business Solutions; software companies including NetSuite, Infor, and ServiceMax; internal company teams including ProBuild and Tyco Security; and through several independent contractor engagements.